Testimonials

Like a lot of people, I was a little apprehensive about sending diabetic supplies through the mail to a company that I had never dealt with before. I gave it shot and I'm very glad I did! Diabetics Trust is extremely professional, thorough and customer oriented. They have exceptional customer communication (I kinda kept bugging them) and patient with you (me), if you have questions. I would strongly suggest Diabetics Trust for anyone who wants to keep their mind at ease.

I have used these buyback programs before, having been a Type 1 diabetic for more than 40 years. I am so happy with Diabetics Trust living up to their name, "TRUST". You can trust this company to stand up & deliver the ultimate experience, true customer service, & reasonable rates for the products desired. Diabetics Trust is far more accessible & will always deliver. Thank you Diabetics Trust!

I have worked with other companies in the past and none have been this honest and wonderful to their clients. They establish great rapports with you to make you feel like family and are always there checking in to make sure you’re happy with the service which they get 10 out of 10 from me, don’t sleep on Diabetics Trust, They are one of the best out there.

I recently sold my excess diabetes supplies to Diabetics Trust and had an exceptional experience! Their processing was lightning-fast, and I was impressed by their transparency - they even sent me a photo confirmation of receipt and prompt payment. I highly recommend Diabetics Trust for their efficiency, reliability, and hassle-free service. Five stars and a big thank you from a satisfied customer!

Thank you very much for your service!! Everything was easy and fast, definitely would be a repeat customer!!

Diabetics Trust handled the process professionally. They answered all my questions promptly. Received my payment with in a week after they received my products. Absolutely will do more business with them. Thank you Diabetics Trust!

I am happy with their service. This was a great experience. They correspond quickly and verification of any damages and showed pictures of all damages. They also make it easy for shipping with their email shipping labels. I was also notified when they processed my order. I look forward to doing more business with this company.

I was reluctant at first but was reassured this company is trustworthy and highly professional on their services. I received payment promptly for medication I could no longer use. Glad I was able to help someone else. Highly recommend them!!!

Having dealt with this company. I would give it a 5 star rating. They are prompt and thorough with your quote and never a worry. Give them a shot and you won't be disappointed!

Thank you for checking back with me. I received it yesterday I believe on my cash app, I'm very satisfied with your customer service your prompt response and your understanding. I will continue to use you guys for my diabetic supplies. I'm going to get rid of it usually around the 21st of the month. Once again thank you, I appreciate you and God bless you all!

It took some time for me to feel comfortable to send to Diabetics Trust. I appreciate the communication. It was pretty self explanatory. It was text messaging and they said to go online and so I went online and just picked the item by the pictures that matched the items that I had and we put a quote together. Aside from the two that were rejected, they followed what they said. I would choose Cash App next time. I didn't see that was an option when I filled out the form. I have a lot of lancets and will check the website to sign up for the waitlist to get notified when they start taking again. Overall it went well, very straight forward, they backed up what they said. The instructions that came with the label, like how to send, it was very specific. When I get my insulin it's packed with Ice. And the instructions they said not to put it in ice... and that as long as it is refrigerated I can send them as normal. The ice packs that came with my insulin when I got them-- when I reuse those over again, they leak so I dont know if that is by design or whatever.. I don't reuse those... They said I didnt need to put ice in the ones I sent as long as they've been refrigerated. I just multipurposed the box that I got them in and sent it to Diabetics Trust. My whole life is like always shipping. Even before covid but since covid everything even groceries everything shows up in a box. But yeah thumbs up, You guys did a great job! and I appreciate it!

I've been dealing with Diabetics Trust now for about a month and they are truly awesome! I was kinda skeptical at first but after, a couple of transactions, I'm a customer for life. My main concern was getting paid for my extra supplies, but I can attest that they will pay you your money. I got a printed check and I also had money sent to my cash app. It's by far faster and probably the way I will continue to get paid. The check was a great option if you don't have Cash App. All in all, I give Diabetics Trust a 10 out of 10.

Great customer service! Sent payment via cash app as promised. Great communication and business. I will definitely spread the word about your services and excellent customer service. Thanks again!